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Privacy Policy

Effective Date: February 20, 2026

At The Cottage Shop, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

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Information We Collect

We may collect personal information when you:

 

  • Place an order (in-store or through our website)

  • Submit a personalized order form

  • Join our physical mailing list

  • Enter an in-store giveaway or drawing

  • Contact us through our website or social media

 

This information may include your name, mailing address, phone number, email address (if provided), and payment information.

 

For personalized items, customers may voluntarily provide photographs, handwritten recipes, signatures, names, addresses, birth statistics, wedding dates, memorial dates, or other meaningful personal details. This information is used solely for the purpose of creating your requested item and is not shared or reused for any other purpose.

 

 

How We Use Your Information

We use the collected information to:

 

  • Process orders and payments

  • Communicate about your order

  • Mail seasonal postcards or announcements (if you have joined our mailing list)

  • Provide customer support

  • Administer in-store giveaways or drawings

 

We do not sell, rent, or share your personal information for marketing purposes.

 

 

Website, Cookies & Payment Processing

Our website is hosted through Wix. Wix may use standard cookies and analytics tools to improve website functionality and understand general visitor behavior.

 

In-store purchases are processed through Wix POS and secure third-party payment processors (such as Stripe).

 

We do not store full credit card information.

 

 

Limited Shipping

On a limited basis, we may arrange shipping for select smaller, non-fragile items. In these cases, we collect only the name and mailing address necessary to fulfill your request.

 

 

Third-Party Services

We may use trusted third-party services to operate our website, process payments, or provide point-of-sale services. These providers maintain their own privacy policies governing how they handle data.

 

 

External Links

Our website may include links to social media platforms or other external websites. We are not responsible for the privacy practices of those websites.

 

 

Data Protection

We take reasonable steps to protect your personal information using commercially acceptable security measures.

 

 

Contact

If you have questions about this Privacy Policy, you may contact:

 

The Cottage Shop LLC

4469 W 575 S

Portland, Indiana 47371

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